T-Mobile Retail Network (38 Stores)

The refurbishment and rebranding of the Hungarian retail network of the mobile operator Westel, later known as T-Mobile, covered 38 customer service and sales outlets. The aim of the project was to create a consistent brand identity across the stores and modernise the customer service environment.

Our responsibilities included project management and technical supervision. Our project management team was involved in organising and coordinating the refurbishment works at different locations, while our technical supervisors monitored the construction works to ensure their proper execution.

The main challenge of the project was its nationwide scale, with works carried out at multiple locations. Consistent brand standards had to be implemented in existing retail premises with varying characteristics, requiring coordinated organisation and systematic technical supervision.

As a result, the customer service and sales environment was modernised at 38 locations. The project provided us with valuable experience in managing and technically supervising multi-site retail refurbishment programmes.